The Pharmacy Department will provide within limitations ‘ Total Pharmaceutical Care’ to all patients as follows:
A. Activity : Hospital Pharmacy
A1. Every patient will be provided with the right quality medication which is properly labeled.A2. Every patient will be provided with clear and sufficient information about the medications supplied.
A3. Every patient will get their medications within an average waiting time of 30 minutes
A4. Counseling on the drugs supplied will be provided to certain categories of patients.
B. Activity: Procurement & Supply
Client: Indenters and Suppliers
B1. Every indent will be supplied with quality products.
Every invoice for payment will be checked & send to the accounts dept within 15
days from the date
the document is received or the date the supply is completed.
C. Activity: Production (Non-sterile / pre-packing)
Client : Indenters
C1. Every issued pharmaceutical product produced or pre-packed is effective and safe to use.
C2. Every pharmaceutical product manufactured is planned to
meet the indenter’s need.
D. Client Responsibility
To enable the charter to be carried out effectively, all clients should
D1. Abide by the rules and regulations of the Pharmacy Dept & QEH.
D2. Use all facilities provided responsibly.
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